For technical support, please call 610-519-1836.
Do you have a Wordpress blog or a site built in Wordpress? Need help getting started? These tutorials can help. The "Creating a Post" tutorial has a lot of basic information that is helpful to people who have never used Wordpress before.
What is website hosting?
Hosting a website means giving it a home on the internet. Website hosting refers to the process of publishing a web site so that it is available to the public on the World Wide Web through your domain name.
Do I have to have my own domain name hosted?
Yes. It is an international requirement when registering a domain name to provide the details of an active server which is set up to host the domain.
Can I keep my own domain name when I change hosts?
Yes. We recommend that you register your domain name before selecting a hosting plan. If you need help transferring your website and domain name, B2B can make this an easy process for you.
How do I upload my site and/or upload changes to my site?
The main method of uploading files to your site's account is by using File Transfer Protocol, or FTP. When you sign up with a hosting plan, you have the option of getting FTP access that lets you access files in your account. Then you can use a built-in Windows or Internet Explorer FTP client, or some other software that supports FTP such as CuteFTP, WS_FTP, or Windows Commander, to transfer files from your computer to your web site account.
What are CGI, PHP, SQL, SSL, etc.?
These acronyms refer to various features such as programming languages, databases, and security that might be available with a hosting plan.
Domain Name Questions
What is a domain name?
A domain name is basically the address of your site on the internet. This site's domain name is "www.b2bdesigndevelopment.com." You need to register a domain name before your web site becomes accessible at that address.
Why do I need to register a domain name?
Registering a domain name for your business or organization is essential to your marketing efforts. A domain name gives your business a unique identity on the World Wide Web.
How will I be able to tell if my desired domain name is already taken?
When you begin registering a domain name, we will search the domain name database (known as "WHOIS") to see if your requested domain name is available. You may also check for domain availability at this website.If the domain request comes up with "no match" you will then be able to register that domain name.
How do I change my domain name?
Once a domain name is registered, it is unchangeable. Instead, you can register the different domain name you want and stop using the one you don't.
If we move our domain name to your service, does it affect us owning our domain name?
No, you own your domain name and the transfer only changes where the name for your site is being managed and how your e-mail is managed.
Does transferring my domain name cause us to change our e-mail addresses?
No, we will set up your e-mail to work the same as it is now if you are using it for mail. In many cases we are able to set up more e-mail addresses for your company or to make sure you are using your domain name in an effective manner.
What is involved with transferring a domain name?
The process for transferring a domain name is different for many companies. If you received an account number and password when you registered your current domain name, that information will make the transfer go faster. For older domain names we will put a transfer through and, with the acceptance from your current provider, it should go through in a matter of days. When we put the request through we make sure that your web pages are ready to be presented on our servers and your e-mail is working as it is now.
What is your Domain Name Re-direction service?
Domain Name Re-direction allows you to use your new domain name to access or view your existing site. With our re-direction service your new domain name is displayed in the address bar to the user.
For example, if you have an existing site (www.thomasregister.com/yourcompany), and you have acquired a new domain name or an additional domain name (www.yourcompany.com), re-direction is a perfect way to get your traffic re-directed to your current site and users will only see your new domain name (www.yourcompany.com) in the address bar.
What is an email alias?
An email alias is another name for your email account. It allows for different email addresses to share the same mailbox. It can be used to have mail for a given email address be sent to one or more different recipients.
What does it mean to forward to an email address?
Forwarding to an email address is very similar to an alias for an email address. The difference is that if the two or more email addresses you want to check under one mailbox are in two or more different domains, you must 'forward' the mail from one email address to another email address.
Why do I need a new email address when I have one through my Internet Service Provider (ISP)?
If you change your ISP, you will lose your email address. If you had a personal email address and want to keep that one in addition to adding new email address, you may do this using aliases or mail forwarding.
CMS & Blog Questions
What is a CMS?
"CMS" stands for "Content Management System." It is a software system that provides website administration tools designed to allow users with little knowledge of web programming to create and manage websites with relative ease. CMS's offer the ability to manage a site with multiple users, each issued their own login username and password. They often use databases to store information and are accessed through a web browser like Firefox or Internet Explorer.
What is Joomla?
Joomla is a free, Open Source CMS platform. Many websites use Joomla as a foundation because of the advantages it offers.
Why Use Joomla?
Joomla allows a developer to create a website that can easily be edited by the client later on. Many aspects, including its ease-of-use and extensibility, have made Joomla one of the most popular Content Management Systems available. With a minimal amount of instruction, you can learn to easily manage the content of your website yourself. And because it's free and open to everyone, there are no limits to obtaining it and learning it.
What is a blog?
The word "blog" comes from a blending of the two words "web log." It is an online journal updated periodically. The blog can focus on specific content or be more general, and can have a casual feel or a more sophisticated editorial setting. A variety of content can be posted to a blog, from all-text articles to embedded videos. Entries for a blog, often called "posts," generally allow for readers to comment, provoking discussion. Posts are commonly displayed in reverse-chronological order. Blog can also be used as a verb, meaning to maintain or add content to a blog. Sometimes a blog is a standalone website and sometimes it is an integrated part of a website.
There are many ways to set up and run a blog, many of which can be used free of charge. Popular blogging platforms include Blogger, Livejournal, and Wordpress.
What is Wordpress?
Wordpress is a free and open source blogging tool and publishing platform powered by PHP and MySQL. It can be highly customized and used as a CMS - many websites are built on the Wordpress platform. Highly-customizable "themes" are used to control appearance, while "widgets" and "plugins" can be downloaded and activated to expand your website or blog's functions.
Why use Wordpress?
Wordpress is simple but effective. One can learn how to navigate it very quickly. However, it is also a very sleek platform, so it is easy to create a site or blog that is visually appealing. Because it is so commonly used, there are many free tutorials and resources that can help you. It is also search engine friendly and has many things built into the code that make it so.